This Privacy Policy outlines the practices of Jabal Asset Management concerning the collection, use, sharing, and protection of personal information through the use of Jabal Invest mobile application, which is designed for asset management and brokerage services.
This Privacy Policy is established in accordance with the Data Protection Law of the Sultanate of and governs the collection, processing, and storage of personal data in connection with
the use of the Mobile Application.
1. Information Collected
Various types of information are collected to provide services and comply with regulatory obligations. The information collected includes, but is not limited to:
a. Personal Information
- Account Registration: Personal details such as full name, email address, phone number, date of birth, nationality, National Identification number or equivalent identification, financial information, and other identification documents are collected when an account is
b. Transaction Data
- Investment Activities: Information such as transaction details, trades, asset holdings, account balances, and transaction history is collected to facilitate asset management and brokerage
c. Usage Data
- Device Information: Information about the device used to access the app, including device model, operating system, unique device identifiers, and network information, is
- Log Data: Details regarding interactions with the app, including login times, session durations, and pages viewed, are
- Cookies and Tracking Technologies: Cookies and similar technologies are utilized to enhance the user experience, track user behavior, and gather additional data to improve the
d. Location Information
- With user consent, device geolocation may be collected to improve app functionality and offer location-based services.
2. Use of Information
Personal data is utilized for the following purposes:
- Providing Asset Management and Brokerage Services: Data is processed to manage investments, process transactions, and maintain user accounts.
- Compliance with Legal Obligations: Data is processed to ensure adherence to regulatory requirements, perform due diligence, and comply with anti-money laundering (AML)
- Personalized Client Services: Information is used to create tailored investment plans, offer personalized advice, and execute trading strategies aligned with the user's financial goals and risk tolerance.
- Communications: Statements, transaction confirmations, market updates, and other relevant communications are sent to users.
- Behavioral Analytics: Usage data is analyzed to enhance service quality and personalize app features according to user preferences and interaction
3. Sharing of Information
Personal information is not sold or leased. Information may be shared under the following circumstances:
- Service Providers: Data may be shared with trusted third-party service providers for assistance in delivering services (e.g., KYC/AML checks, payment processing, IT support, and data analytics). These providers are authorized to use the data solely for the provision of the agreed services.
- Legal and Regulatory Compliance: Information may be disclosed to comply with legal obligations, court orders, or regulatory requests from authorities.
- Affiliates and Partners: Data may be shared with affiliated companies or business partners for co-branding and joint marketing, subject to user consent where applicable.
- Third-Party Compliance Providers: Data may be shared with third-party services for identity verification, credit checks, and AML
4. Data Security
Data security will be assessed and evaluated annually to ensure the highest level of protection. Robust measures, including encryption, firewalls, and Secure Socket Layer (SSL) technology, are implemented to safeguard personal data. Despite these efforts, no system can guarantee absolute security, and therefore, complete security of data cannot be assured.
5. Data Protection Rights
Depending on the user's jurisdiction, the following rights concerning personal data may apply:
- Access and Portability: The right to request a copy of personal data and transfer it to another service
- Correction: The right to request correction of inaccurate or incomplete personal
- Deletion: The right to request the deletion of personal data, subject to legal or regulatory obligations requiring the retention of certain information.
- Objection and Restriction: The right to object to or request restrictions on data processing activities under specific
- Consent Withdrawal: The right to withdraw consent for data processing at any time, if consent was provided previously.
6. Data Retention
Personal data is retained for as long as necessary to provide services or maintain an active account. Data may be retained longer to comply with legal, regulatory, or contractual obligations. Once data is no longer needed, it will be securely deleted or anonymized.
7. International Data Transfers
Personal data may be transferred to and stored in countries outside the user's jurisdiction, including locations with differing data protection laws. Appropriate measures are taken to ensure that any transfer of personal data complies with applicable data protection laws and ensures adequate protection.
8. Children's Privacy
Services are not directed at individuals under the age of 18. Personal data from minors is not knowingly collected. If it becomes known that a child has provided personal data, appropriate steps will be taken to delete such information.
9. Marketing Communications
Marketing or promotional communications are sent only with explicit user consent. Users retain the right to opt-out of receiving these communications at any time by updating preferences within the app or by contacting the Company directly.
10. Account Security
Users are responsible for maintaining the confidentiality of login credentials and restricting access to their account. Strong passwords and multi-factor authentication are recommended to enhance security.
11. Changes to This Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in practices or legal obligations. Any updates will be posted within the app, and the revised policy will become effective on the "Last Updated" date. Users are encouraged to review this policy regularly to stay informed.
12. Contact Information
For any questions, concerns, or complaints regarding this Privacy Policy or the handling of personal data, please contact:
- By email: info@jabal.om
- By mail: PO Box 2209, Postal Code 133 Alkhuwair, Muscat, Sultanate of Oman
13. Relationship to User Agreement:
This Privacy Policy forms an integral part of the User Agreement governing the use of the Mobile Application. In the event of any conflict between this Privacy Policy and the User Agreement, the provisions of the User Agreement shall prevail, unless stated otherwise in applicable law.